Tips for an excellence PR’s practice
(or when the Maoism invented
the Personal Influence Model)
NO, sorry, this won’t be one of those articles offering you the
10 tips to become a super PR professional. Here we will simply explain one successful
PR logic in a particular context: The Personal Influence Model. Based in guanxi and harmony, this could be according
to J.Z. Hou in her recent study an alternative fifth model for a PR excellence or
the logic to understand the
emerging ‘field’ of public relations in China.
And, YES, as counterintuitive as initially it might sound,
China is booming in their PR field like two important events suggest: their
major participation in international organizations, for instance hosting
few days ago the last G20 Summit in Hangzhou (China contributes to more
than 30 percent of global economic growth); and their increased role as a development
assistance (there are more than 500,000 registered NGOs working at a
national level but also overseas with a
remarkable intervention in Africa).
In this study, Hou, answering the call for a more socio-constructionist
approach in PR research, explains the current situation of the field in China
considering their own context and cultural values. Constrained by the
structure, a market-oriented economic system and the elite-authoritarianism logic
imposed by a communist framework, the Chinese PR’s field has found its own path
and agency.
Let’s go through it.
The enabling logic of
guanxi
Guanxi or ‘’how
Chinese PR actors draw on mutual trust and favor exchange to facilitate and
enable PR practices’’ would be wrongly considered by a western culture as bribery.
However, for a Chinese perspective this is an inexpensive give-making and open well-known
practice -included in most of the firm’s operative budgets-, which enables to
build confidence between parties and sustain longstanding relationships. As described
in the study, Chinese market is full of uncertainty and thus people need to
rely on others and reduce risk trough guanxi,
meaning favor exchange but also creating obligations. This inevitably remind me
Mauss’ work “The gift”
and the obligation to reciprocate: ‘’giving’’ as self-interested value -which
fostered wellbeing in our archaic societies- can promote solidarity,
reciprocity, as well as concern for the other. Then I ask, having clear the
limits of the western idea of bribery, is this that evil?
The mediatory logic
of harmony
Defined as a ‘’dynamic process through which two sides of
contradiction and differences co-exist and interact in a non-confrontational
way’’ is the way Chinese PR’s ‘’draw squares in a circle without breaking the
boundaries’’. In other words, this is how they negotiate and reach agreements without
violating the strict rules of the elite-authoritarianism logic. And again I
wonder, not all of us in our PR practice have a master or a social constraint to
our action? And, think inside of the box to keep harmony, is not also a good
exercise?
To briefly summarize, Guanxi
and harmony, two traditional Chinese values, probably not well understood for our
contemporary western societies (where apparently the principals of freedom and
pluralism prevail), have successfully empowered the Chinese PR profession,
framed in a paradoxical context of a neoliberal economy and an authoritarian
political regime.
As a final question, shouldn’t we have a closer look at it?
About the author: Isabel is a cultural professional doing sometimes PR stuff and currently trying to understand them in a Master of Corporate Communication at UvA.
About the author: Isabel is a cultural professional doing sometimes PR stuff and currently trying to understand them in a Master of Corporate Communication at UvA.
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